Privacy Policy
Gustoline.ch
1. Introduction
This Privacy Policy explains how Satori SA (hereinafter “we”, “our”, or “us”) collects, uses, and protects the personal information of users (hereinafter “you” or “your”) who visit the website www.gustoline.ch (the “Website”).
By using this Website and submitting your personal data, you acknowledge that you have read and understood this Privacy Policy.
We are committed to protecting your privacy in accordance with the Swiss Federal Act on Data Protection (LPD) and the European General Data Protection Regulation (GDPR).
2. Data Controller
Satori SA
Chemin du Coteau 29 E/F
1123 Aclens – Switzerland
Phone: +41 21 869 03 00
Email: [to be inserted: contact@gustoline.ch]
3. Data We Collect
We collect and process only the personal data necessary to provide our services and respond to your inquiries.
Data collected through the contact form:

• Full name

• Email address

• Phone number (optional)

• Message content

Data collected automatically (via cookies or analytics tools):

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and browsing duration

This data is collected solely to improve the performance and user experience of the Website.
4. Purpose of Data Processing
We use your personal data for the following purposes:

• To respond to your inquiries or requests submitted via the contact form

• To maintain communication and customer relations

• To ensure the proper functioning and security of the Website

• To analyze traffic and usage statistics (via anonymous data)

Your data will never be sold, rented, or transferred to third parties for marketing purposes.
5. Legal Basis for Processing
We process your personal data on one or more of the following legal bases:

• Your consent (Article 6(1)(a) GDPR) – when you submit information voluntarily via the contact form;

• Legitimate interest (Article 6(1)(f) GDPR) – to ensure Website security, functionality, and user experience;

• Legal obligation (Article 6(1)(c) GDPR) – if required by law or regulatory authorities.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
Typically, contact form submissions are kept for up to 12 months, unless further communication justifies a longer period.
When the retention period expires, your data will be securely deleted or anonymized.
7. Data Sharing and Third Parties
We may share limited personal data with trusted third parties only when necessary for technical operation of the Website (e.g., hosting providers, analytics services).
All third-party service providers are bound by strict confidentiality and data protection obligations.
We do not transfer data outside Switzerland or the European Economic Area (EEA) unless adequate safeguards are in place, in compliance with Articles 44–49 of the GDPR.
8. Cookies and Analytics
The Website may use cookies to enhance navigation, measure traffic, and improve performance.
You can control or delete cookies at any time through your browser settings. Please note that disabling cookies may affect certain Website functionalities.
We may also use anonymous analytics tools (such as Google Analytics) to collect non-identifiable usage data.
9. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
However, no online system can guarantee absolute security. By using the Website, you acknowledge that transmission of data over the Internet is never completely risk-free.
10. Your Rights
Under the Swiss LPD and the GDPR, you have the following rights regarding your personal data:

• Right of access – to obtain confirmation that we process your data and to receive a copy.

• Right to rectification – to request correction of inaccurate or incomplete data.

• Right to erasure (“right to be forgotten”) – to request deletion of your data when it is no longer needed.

• Right to restrict processing – to limit how your data is used.

• Right to object – to oppose certain types of data processing.

• Right to data portability – to receive your data in a structured, commonly used format.

To exercise these rights, please contact: contact@gustoline.ch.
We may require proof of identity before processing your request.
11. Links to Other Websites
Our Website may contain links to external sites.
We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their respective privacy policies before providing any personal data.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The updated version will always be published on this page with a revised “Last Updated” date.
We recommend checking this page periodically to stay informed.
13. Contact
For any questions, concerns, or requests related to this Privacy Policy, please contact:
Satori SA – Gustoline
Chemin du Coteau 29 E/F
1123 Aclens – Switzerland
Phone: +41 21 869 03 00
Email: import@satori.ch
Last updated: 29.10.25